Tui Holiday Store

Friendly and Welcoming staff, got a free hot drink whilst waiting, you can book an appointment time save waiting so could carry on shopping until your turn. We booked a holiday with Nicola who found us a dream family holiday, very knowledgeable and helped us decide the best place and price. Nicola did a great job and was very patient a we hadn't a clue where we wanted just a price. So thank you for all your help, we'll be back again soon for our next couple only trip 😁

Recently booked a holiday through Michelle in the Trafford centre store. She listened to our requirements and budget and found us our perfect holiday including sunrises over the sea from our balcony. Perfect destination for our anniversary. Couldn't have asked for better customer service, she is so passionate that nothing is too much trouble for her even down to recommending to rent a car and giving ideas of places to visit based on her trip to the same destination last year. Thanks Michelle, top work!

I just wanted to leave a review to say how amazing Lewis was with us when we visited this branch. Even though we had booked online, Lewis could not have been more helpful. TUI had changed our flight carrier for our holiday we had booked on the website, the new carrier wanted more than double what we had paid for our pre-booked seats and the reviews for the new airline were very poor. We were offered free cancellation. Lewis, after finding out I had anxieties with talking on the telephone offered to call up and get the holiday cancelled for us. He did this and made sure they processed the refund while he was on the telephone with them on my behalf continually checking that the refunds had been processed on his computer before ending the call with them. He then booked us a new holiday all within 30 minutes. Even offered us drinks when we first arrived. The queuing system they have was great too. Took our mobile number, we went off shopping and then we got a text and a call when it was our turn to return to the store I highly recommend this branch especially Lewis! Thank you Lewis

Fantastic service!! Megan was so friendly and helpful and made me feel at ease when booking with her. She found me the best deals and completely tailored my holiday to mine and my partners needs. Honestly couldn’t recommend her and tui, Trafford centre enough! Can’t wait for my holiday next year, all thanks to Megan and the tui team! Xx

Amazing service and advice received from Michelle at TUI Trafford. She shared with us all her valuable hints and tips while booking Marrakech where she lived and worked previously. She also helped us selecting a suitable accommodation that was not far from the old town + booked us the 4X4 atlas mountain trip that we throughly enjoyed it ( well described by her by the way, she went tough the deep details ). Definitely will book through her again